Phone: +1 (718) 628 6668, +1 (800) 728 2008
Fax: +1 (855) 628 5168
Phone: +44 (0)121 6434 777
Phone: +44 (0) 20 8591 9310
Phone: +353 (1) 429 7969
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DIR Salon Furniture attempts to ship within 48
hours after your order is processed (Special Orders will ship within the agreed
time at the time of ordering).
Our small packages less than 80 lbs are shipped via FedEx Ground. FedEx typically deliver to the door of your residence or inside your business.
Large or Heavy items
will be packaged and shrink wrapped/strapped onto wooden pallets to be
delivered via Freight to ensure safe arrival to your business. Delivery
Notification and Lift-Gate Delivery is included with your shipping. Please do
note that all deliveries are done Curbside with require of a signature and will
NOT be brought inside your business or residence. Extraordinary delivery requirements may necessitate
an additional fee to the carrier.
Free Shipping On Orders Over $4,500
Free shipping on orders over $4,500 applies to all
physical addresses within the continental U.S., Alaska, Puerto Rico and
Hawaii are subject to additional handling and shipping charges. We do not ship
to P.O Boxes.
* ALL FLOOR SAMPLES OR SHOWROOM DISPLAYS DOES NOT
QUALIFY FOR FREE SHIPPING/DELIVERY.
NO C.O.D SHIPPING
We do not ship Credit/Cash on Delivery. All
purchases must be paid for in full prior to shipping.
Returns & Exchanges
New DIR Salon Furniture merchandise may be returned
for a refund within 15 days of receipt. ALL Special Order Color & Materials
are not returnable and/or non-refundable. Other drop ship products are
restricted to their own return policies. Return requests MUST be approved in
advance and are subject to a 35% restocking fee (if not returned in original
packaging and condition, the re-stocking fee will be greater than 35%) plus
shipping charges (both directions will be billed to the buyer). Products must
be returned in their original packaging - in Like New condition. Refunds are
contingent upon Dir Salon Furniture Inspection and approval. All credits will
be issued to the original method of payment used (i.e. credit card, store
credit, check, etc.).Special Order Items are NOT Returnable